1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If you see something that you would like with a different stone on a different chain I can do a custom order! as long as I have the materials. Send me a personal message so I can make sure I have the items in.
Note: All Gemstones differ slightly in color and in size, makes no two stones exactly alike.
I carry a wide variety of materials so check each individual listing for the type of material and chain used. If you have any further questions please send me a message and I will go into further detail on what metals are in the jewelry and chain. I have both plated chains and filled chains.
All MATERIALS I CARRY ARE LEAD AND NICKEL FREE
I take metal allergies seriously, so I am as transparent about the materials I use on each listing as I can be.
I work with so many different materials because I can't stick to just one!
What is a Chakra- The Sanskrit word Chakra literally translates to wheel or disk. In yoga, meditation, and Ayurveda, this term refers to wheels of energy throughout the body. There are seven main chakras, which align the spine, starting from the base of the spine through to the crown of the head. To visualize a chakra in the body, imagine a swirling wheel of energy where matter and consciousness meet. This invisible energy, called Prana, is a vital life force, which keeps us vibrant, healthy, and alive. Each chakra resonates at its own frequency and corresponds to the colors of the rainbow.
-Root Chakra 1st- associated with the color red-Survival/physical needs-frequency 396 Hz
-Sacral Chakra 2nd- associated with the color orange-Emotional balance and sexuality-frequency 417 Hz
-Solar Plexus Chakra 3rd-associated with the color yellow-personal power and self will-frequency 528 Hz
-Heart Chakra 4th-associated with the color green or pink- love and relationships-frequency 639 Hz
-Throat Chakra 5th-associated with the color blue-communication and self expression-frequency 741 Hz
-Third eye Chakra 6th-associated with the color indigo-intuition and wisdom-frequency 852 Hz
-Crown Chakra 7th-associated with the color violet or gold or white-spirituality-frequency 963 Hz
Due to having such tiny dainty chains, the necklaces can break if handled too harshly. If your necklace breaks due to this I do not accept returns or exchanges. I will fix your necklace if you pay for the shipping costs to and from as well as a $4.00 fixing fee. If this happens please let me know and we can arrange shipment back to me to fix.
-Most items in my shop are already pre-made so I will get Items shipped out within 24 hours of delivery (that does not include weekends and holidays).
-The postal delays, failures, thefts, losses, or customs problems are uncontrollable by the seller, they are not the responsibility of the seller, thanks for your understanding.
- If something is damaged during transit, please contact me within 24 hours of delivery and include a photo of the problem item. Or if there has been a mistake on my part, please contact me as well, I will be more than happy to issue a resend, or refund.
Sweetellabella does not hold any responsibility for the following situation to the products:
- The color difference- I take pictures in natural light and try to get the best representation of the color. Sometimes color can be slightly different in real life versus a photograph.
-Size problem because the customer did not read the description carefully before ordering. (please pay attention while you are purchasing)
-Metal allergies- I work with a wide range of materials and have material descriptions with every listing.
- No returns If it has been longer than 30 days after delivery of the item.
-Item breaks due to wear or harsh treatment. No matter how well jewelry is made it can break if it is pulled hard enough.
I do not accept returns on earrings unless they arrive damaged. If they do arrive damaged please contact me within 24 hours of delivery with a picture of the damage.
Since Earrings go into the earlobe and can possibly come in contact with blood, I can't resell them for health reasons.
Thank you for understanding!